Frequently Asked Questions
We know how important your home is to you. It is our goal to keep you informed through every step of your landscape lighting renovation, so here are a few frequently asked questions in regards to the services we offer:
“Where do you provide your outdoor lighting services?”
—We install and maintain outdoor lighting systems in Owensboro, KY, Bowling Green, KY , Henderson, KY, Evansville, IN, and throughout the Greater Tri-State area.
“Will the installation damage our landscaping?”
—We are as minimally invasive as possible and use techniques to preserve the beauty of your landscape. We do not use trenching machines, and most cuts in lawns recover within two to four weeks.
“What should I do if I have a lamp failure?”
—Tranquility Lighting Design will warranty any halogen lamp failures for six months. Just call or email us and we will visit your property ASAP to fix the problem.
“Will I have to turn the system on every night and off every morning?”
—No, our systems are designed to activate at dusk and disable at your preferred designated time.
“Will adding these lights use up a lot of electricity?”
—We only install 12-volt low-voltage lighting systems that are very efficient and use 66% less electricity than the standard 120-volt systems.
“What is the difference between your products and services and those found at home improvement stores?
—There are substantial differences. From our professional installation standards to our warranted transformers and components, our services are unparalleled. A continued relationship involving service and accessibility make a local outdoor lighting design company the obvious choice.
“Why shouldn’t I use an electrical, irrigation, or landscape contractor to install my lighting?”
—Tranquility Lighting Design’s sole focus is utilizing our knowledge of tasteful, artistic lighting techniques. Our team specializes in the effects of voltage drop, proper wattage, beam spread, and fixture placement for the various facets of your unique landscape.
“How long does it take to install a system?”
–Installation times vary according to the size of the property. Most average homes can be completed in as little as two to three days.